At my branch we noticed that during these tough economic times that our patrons needed one-on-one trainings to become technologically literate. So some amazing staff at the Library! at Collister (a branch of Boise Public Library) came up with this program to have the community help the community called the
Because I work at a public library, and we slow way down in August after summer reading ends, we are each taking on a research project for the month. I will be focusing on search techniques as they relate to customer service. I'm still at the beginning stages of trying to decide which subtopics to
SPLAT members Memo Cordova & Amy Vecchione will present at Reference Renaissance on August 9, 2010. Why is this awesome? Well, for one, we’ll be talking about SPLAT at one of the best reference services conference in the U.S. Second, we’re using the power of Twitter to keep you up to date and to